- Patient should produce Photo ID Card, Insurance ID Card and Current Year Policy Papers.
- Fill Pre-Authorization Form and send to TPA at least for 24 hours before Admission
- For Planned Admission, request for Pre-Authorization after obtaining due details from treating Doctor, should forward to concerned,insurance Provider, 7 days prior to the expected date of Admission
- For Emergency Admission, Pre-Authorization should reach TPA, within 24 hours of Admission.
- Addition Test/Diagnosis/treatment should be approved by TPA鈥檚.
* Hospital is not responsible for the cashless denial. Its purely the insurance company
MEDI ASSIST
TOLL FREE – 1800 208 9449 / 1800-102-4477
CALL CENTER – 1800 425 9449
FAX – 1800 425 9559
STAR HEALTH
TOLL FREE – 1800 425 2255 / 1800-102-4477
CALL CENTER – 1800 425 2255
FAX – 044-28260062
Reliance Health Insurance
TOLL FREE - 1800 3009
ICICI LOMBARD
TOLL FREE - 1800 2666
CUSTOMER CARE – 09223622666
PARAMOUNT TPA LIMITED
TOLL FREE - +91-022-66620808
CALL CENTER – 0484 3261586 / 2393709
FAX – 04842392610
ADITYA BIRLA HEALTH INSURANCE
CALL CENTER – 1800-270-7000
WHATSAPP CHAT CUSTOMER SERVICE AT +91 8828800035
CARE HEALTH INSURANCE
CALL CENTER – 1800-102-4499
WHATSAPP CHAT CUSTOMER SERVICE AT 8860402452
MANIPAL CIGNA
CALL CENTER – 1800-102-4462
TOLL FREE – 1800 102 4462
CONTACT EMAIL - customercare@manipalcigna.com
HERITAGE HEALTH INSURANCE
CALL CENTER – 1800-102-4499
CONTACT EMAIL - heritagecochin@bajoria.in
LIBERTY GENERAL INSURANCE
TOLL FREE – 1800-266-5844
CALL CENTER – 022 6700 1313
FAX – 022 6700 1606
SBI GENERAL INSURANCE
CALL CENTER – 1800 210 3366/1800 210 6366
TOLL FREE – 1800 102 1111
TATA AIG
TOLL FREE – 1800 266 7780
WHATSAPP CHAT CUSTOMER SERVICE AT - +91 9136160375
DEDICATED HEALTH CARE (DHS)
CONTACT EMAIL - janakiraman@dhs-india.com
SAFEWAY INSURANCE
CALL CENTER – 0484-4869980
TOLL FREE – 18001025671
CONTACT EMAIL - kochi@safewaytpa.in
HDFC ERGO
CALL CENTER – 022-62346264/0120-62346234
WHATSAPP CHAT CUSTOMER SERVICE AT - 8169500500